Request deletion of your BLUBO account

Request deletion by email

Prepare an account deletion email to blubosupport@gmail.com.

1. Use the email address associated with your BLUBO account where possible.
2. Say that you want your BLUBO account and associated information deleted. If you did not finish signup, say that you want the unfinished authentication account deleted too.
3. If you cannot access the original email, explain that without sending identity documents. Support must arrange a proportionate, secure account-control check.

Opening the email link does not send a request. Review and send it in your email app. This webpage does not collect your account details or automatically delete data.

Never include your password, sign-in code, authenticator code, payment details, intimate photographs or identity documents in an ordinary email.

Request deletion inside the connected app

In the connected account version, open You, then Settings, then Request account deletion. Choose Prepare deletion request, read the details and confirm only when you want to close the account and start deletion. You may need to sign in again before confirming. Keep the deletion receipt so you can check the request's status.

A sample preview cannot delete a real account. If deletion is unavailable in your version or you cannot sign in, use the email route above. You do not need to install the app to prepare that request.

What the request covers

The deletion request covers the BLUBO member account, profile and associated media, linked Firebase authentication identity and relevant provider-held copies. Removing the app, signing out or pausing a profile does not carry out this deletion.

Confirming in-app deletion closes ordinary account access and revokes normal sessions. Staff review the data categories and provider cleanup before processing erasure. A minimal deletion receipt, audit record and non-profile account reference remain. A completed request can therefore be marked completed with retention; this does not mean that every copy has been erased.

Records needed for a documented legal, security, safety or dispute reason may require restricted retention. Backup copies and provider records can also persist after active-account deletion. Fixed expiry periods and a guaranteed completion time have not yet been published. Ask support for the status of your request and an explanation of remaining records.

Request handling

Send follow-up questions to blubosupport@gmail.com with your receipt reference if available. Support may need to verify account control before acting. You do not need to pay for deletion, and this account release does not sell subscriptions or tickets.

See member privacy for the related information, or contact BLUBO about another account concern.